1. Who We Are

•Business name: AKSCENT LONDON-a registered trade mark.
•Trading entity: Sarvamangal Limited
•Companies House number: 16580356
•Contact email: sarvamangalofficial@gmail.com
•Registered address: United Kingdom

2. What Information We Collect

Information you give us directly
•Order details: name, delivery address, billing address, email, phone number
•Account details, if you create one: email and password (encrypted)
•Any messages you send us via the contact form or email
Payment information
Payments on this site are processed securely by Stripe. We do not collect, see, or store your full card number, expiry date, or CVC — these are entered directly into Stripe’s secure payment form and handled entirely under Stripe’s own security standards (PCI-DSS Level 1 compliant). We only receive confirmation that a payment succeeded, plus limited transaction metadata (amount, date, order reference).
Information collected automatically
•Standard technical data: IP address, browser type, device type, pages visited
•Cookies used for cart/checkout functionality, and analytics if enabled — see our Cookie Policy

3. How We Use Your Information

•To process and fulfil your order, including passing your delivery address to Royal Mail or Yodel for shipping
•To communicate with you about your order (confirmation, dispatch, delivery updates)
•To respond to enquiries or customer service requests
•To meet our legal and accounting obligations
•To send marketing communications, only if you’ve opted in — you can unsubscribe at any time

4. Legal Basis for Processing (UK GDPR)

•Contract — to fulfil an order you’ve placed with us
•Consent — for marketing communications and non-essential cookies
•Legitimate interests — for basic site security and fraud prevention
•Legal obligation — for accounting and tax record-keeping

5. Sharing Your Information

We share the minimum information necessary with:
•Stripe — to process your payment securely
•Royal Mail and Yodel — to deliver your order (name, delivery address, and contact details only)
•Our website hosting and email providers, where needed to run the site
•HMRC or professional advisors, where required by law
We do not sell your personal data to third parties.

6. How Long We Keep Your Information

•Order records: kept for as long as required for UK tax and accounting purposes (currently up to 6 years)
•Marketing contact details: kept until you unsubscribe or request deletion
•Account data: kept while your account remains active, deleted on request

7. Cookies

This site uses cookies for cart, checkout, and account functionality, and for analytics where enabled. See our Cookie Policy for full details and how to manage your preferences.

8. Your Rights

Under UK GDPR, you have the right to:
•Access the personal data we hold about you
•Request correction of inaccurate data
•Request deletion of your data, where applicable
•Object to or restrict certain processing
•Request a copy of your data in a portable format
•Withdraw consent at any time, where processing is based on consent
To exercise any of these rights, contact us at [insert email]. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

9. Children’s Privacy

This site and our products are intended for individuals aged 18 and over. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision.

11. Contact Us

•Email: sarvamangalofficial@gmail.com