1. Who We Are

•Business name: AKSCENT LONDON
•Trading entity: Sarvamangal Limited
•Companies House number: 16580356
•Registered address: United Kingdom
•Contact email: sarvamangalofficial@gmail.com.

2. Products

We make reasonable efforts to display our fragrances accurately, including descriptions, scent notes, and images. Colours and packaging may vary slightly from photos shown on screen. All products are subject to availability.

3. Orders & Contract Formation

•Adding a product to your cart does not guarantee availability
•A contract is formed only once we send you an order confirmation email after successful payment
•We reserve the right to refuse or cancel an order (e.g. pricing errors, stock issues, suspected fraud), in which case you will receive a full refund

4. Pricing & Payment

•All prices are shown in GBP (£) and include applicable UK taxes unless stated otherwise
•Payment is processed securely through Stripe at the time of order
•We do not store your full card details — see our Privacy Policy for how Stripe handles payment data
•We reserve the right to correct pricing errors and will contact you before processing if this affects your order

5. Delivery

Orders are shipped via Royal Mail or Yodel. Full delivery timeframes, costs, and what happens if a parcel is delayed or lost are set out in our Delivery Policy.

6. Your Right to Cancel & Return

You have a legal right to cancel your order within 14 days of receiving it, under the Consumer Contracts Regulations 2013. Full details, including an important exception for opened/hygiene-sealed products, are set out in our Returns & Cancellation Policy.

7. Product Use & Safety

•Our fragrances are for external personal use only
•We recommend a patch test before first use
•Avoid contact with eyes; discontinue use if irritation occurs
•Keep out of reach of children
•Full ingredient listings are provided on product packaging in line with UK cosmetic labelling regulations, and are available on request

8. Age Restriction

Our products are intended for purchase by individuals aged 18 and over.

9. Intellectual Property

All content on this site — including the AKSCENT LONDON name, logo, product names, descriptions, and imagery — is owned by us and may not be reproduced without permission.

10. Limitation of Liability

To the fullest extent permitted by law, we are not liable for indirect or consequential losses arising from use of our products or this website. Nothing in these Terms limits liability for death or personal injury caused by negligence, product defects under the Consumer Protection Act 1987, or any liability that cannot be excluded by law.

11. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Questions about these Terms can be sent to sarvamangalofficial@gmail.com.